Communication in Business

Effective communication in the workplace is integral to a company’s culture and business success.

Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.

Areas Covered:

• The communication cycle
• Communication in different contexts
• Types of communication
• Barriers to communication
• Inclusive communication
• Overcoming barriers to communication
• Effective communication in the workplace
• Consequences of ineffective communication

Prerequisites: No prior knowledge needed.

Typical Duration: 20 - 40 minutes

Certification: Learners will receive a e-learning completion certificate, which is downloadable upon successfully finishing the course.

Cost £20                    Awarding body: Highfield

Upon purchasing the course, you will be re-directed to our online learning platform to conduct your training.